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Mariana Tek β†’ SYNX / GHL Trigger Documentation

This guide outlines all available triggers that fire from Mariana Tek into SYNX / GHL, including: βœ… When the trigger fires πŸ”Ž Available filters (if applicable) πŸ“¦ Data points passed to GHL 🎯 Common use cases

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Written by Jared Gobler
Updated over a week ago


1️⃣ Profile Created

πŸ”” When This Fires

Triggered when a client profile is created in Mariana Tek β€” whether created by:

  • The client

  • A staff member

πŸ”Ž Filters

  • Home Location ID

Use Case:
This filter allows you to route data from multiple Mariana Tek accounts into a single GHL account. For example, if you operate two MT accounts but want all data centralized inside one SYNX system, you can filter by Home Location ID.

πŸ“¦ Data Points Sent to GHL

  • MT Client ID

  • Full Name

  • First Name

  • Last Name

  • Email

  • Phone Number

  • Location Name


2️⃣ Profile Updated

πŸ”” When This Fires

Triggered whenever a client profile is updated in Mariana Tek β€” whether updated by:

  • The client

  • A staff member

πŸ”Ž Filters

  • ❌ No filters available

πŸ“¦ Data Points Sent to GHL

  • MT Client ID

  • Full Name

  • First Name

  • Last Name

  • Email

  • Phone Number

  • Location Name

  • Birthdate

  • Gender

  • Full Address

  • Emergency Contact Details


Reservation-Based Triggers

All reservation-related triggers allow advanced filtering and can be combined for highly specific workflows.


3️⃣ Reservation Created

πŸ”” When This Fires

Triggered when a reservation is booked by:

  • The client

  • A staff member

πŸ”Ž Filters Available

You can filter by:

  • Membership used

  • Credit used

  • Class Name

  • Client Tags

Filters can be combined.

🎯 Common Use Cases

  • Identify first reservations using Tags

  • Filter by intro offers (membership or credit)

  • Trigger nurture campaigns based on specific classes

  • Allow all bookings through OR narrow down to very specific client journeys

πŸ“¦ Data Points Sent to GHL

  • MT Reservation ID

  • Class Name

  • Class Session ID

  • Reservation Type

  • Reservation Status

  • Class Start DateTime

  • Class End DateTime

  • Class Start Date

  • Class Start Time

  • Class Location Name

  • Classroom Name

  • MT Client ID

  • Client Email

  • Client First Name

  • Client Full Name

  • Client Last Name

  • Client Phone Number

  • Credit Name

  • Credit Remaining

  • Credit Expiration Date

  • Membership Name

  • Contract Name

  • Membership End Date

  • Reservation Tags

  • Total Class Count

  • Next Class Number


4️⃣ Reservation Checked In

πŸ”” When This Fires

Triggered when a client is checked in for a session.

πŸ”Ž Filters Available

  • Membership used

  • Credit used

  • Class Name

  • Client Tags

Filters can be combined.

🎯 Common Use Cases

  • Identify first-time attendees

  • Filter intro offer clients

  • Trigger post-class follow-ups

  • Segment based on membership/credit type

πŸ“¦ Data Points Sent to GHL

  • MT Reservation ID

  • Class Session ID

  • Class Start Time

  • Class Start Date

  • Class Name

  • Classroom Name

  • Class End DateTime

  • Class Location Name

  • MT Client ID

  • Client Email

  • Client Full Name

  • Client First Name

  • Client Last Name

  • Client Phone Number

  • Reservation Status

  • Reservation Type

  • Credit Name

  • Credit Remaining

  • Is Credit Expired

  • Credit Exp Date

  • Membership Name

  • Membership End Date

  • Membership Renewal Remaining

  • Tags

  • Total Class Count

  • Next Class Number


5️⃣ Reservation Checked Out

πŸ”” When This Fires

Triggered when a client is checked out of a class.

πŸ”Ž Filters Available

  • Membership used

  • Credit used

  • Class Name

  • Client Tags

Filters can be combined.

🎯 Common Use Cases

  • Capture first-time attendees

  • Follow up on intro offer users

  • Drive rebooking campaigns

  • Encourage return visits

πŸ“¦ Data Points Sent to GHL

  • MT Reservation ID

  • Class Session ID

  • Class Start Time

  • Class Start Date

  • Class Name

  • Classroom Name

  • Class End DateTime

  • Class Location Name

  • MT Client ID

  • Client Email

  • Client Full Name

  • Client First Name

  • Client Last Name

  • Client Phone Number

  • Reservation Status

  • Reservation Type

  • Credit Name

  • Credit Remaining

  • Is Credit Expired

  • Credit Exp Date

  • Membership Name

  • Membership End Date

  • Membership Renewal Remaining

  • Tags

  • Total Class Count

  • Next Class Number


6️⃣ Reservation Cancelled

πŸ”” When This Fires

Triggered whenever a reservation is cancelled.

πŸ”Ž Filters Available

  • Membership used

  • Credit used

  • Class Name

  • Client Tags

Filters can be combined.

🎯 Common Use Cases

  • Recover first-time reservations

  • Follow up on intro offers

  • Reduce churn from missed visits

πŸ“¦ Data Points Sent to GHL

  • MT Reservation ID

  • Reservation Status

  • Class Session ID

  • Class Name

  • Classroom Name

  • Class Start Time

  • Class Start Date

  • MT Client ID

  • Client Email

  • Client Full Name

  • Client First Name

  • Client Last Name

  • Client Phone Number

  • Class Location Name

  • Reservation Type

  • Credit Name

  • Is Credit Expired

  • Credit Remaining

  • Credit Exp Date

  • Membership Name

  • Membership End Date

  • Membership Renewal Remaining

  • Tags


7️⃣ Reservation No Show

πŸ”” When This Fires

Triggered when a reservation is marked as a no-show.

πŸ”Ž Filters Available

  • Membership used

  • Credit used

  • Class Name

  • Client Tags

Filters can be combined.

🎯 Common Use Cases

  • Re-engage first-time clients

  • Follow up on intro offers

  • Identify potential friction points

  • Reduce churn

πŸ“¦ Data Points Sent to GHL

  • MT Client ID

  • Client Email

  • Client Full Name

  • Client First Name

  • Client Last Name

  • Client Phone Number

  • Reservation Status

  • Class Name

  • Class Start Time

  • Class Start Date

  • Reservation ID

  • Membership Name

  • Membership End Date

  • Credit Name

  • Credit Remaining

  • Credit Exp Date

  • Credit Expired or Not

  • Tags

  • Total Class Count

  • Next Class Number


Order & Membership Triggers


8️⃣ Order Completed

πŸ”” When This Fires

Triggered anytime a purchase is made in Mariana Tek, including:

  • Membership purchases

  • Credit purchases

  • Retail items (e.g., clothing, water)

  • Cancellation fees

  • $0 transactions

It fires regardless of payment method or amount.

πŸ”Ž Filters Available

  1. Product Type (Membership, Credits, Clothing, etc.)

  2. Product Name (dynamically pulled from Mariana Tek)

🎯 Common Use Cases

  • Target specific credit purchases

  • Trigger workflows for cancellation fees

  • Track retail sales

  • Activate post-purchase nurture sequences

πŸ“¦ Data Points Sent to GHL

  • Order ID

  • MT Client ID

  • Client Full Name

  • Client Email

  • Client Phone Number

  • Product ID

  • Product Name

  • Total Amount

  • Product Type


9️⃣ MT Membership Activated

πŸ”” When This Fires

Triggered when a membership becomes active:

  • Upon purchase

  • Upon first check-in (depending on setup)

πŸ”Ž Filters

  • Membership Name

🎯 Use Case

  • Nurture new members

  • Trigger onboarding sequences

  • Segment based on membership type

πŸ“¦ Data Points Sent to GHL

  • Membership ID

  • Client ID

  • Client Email

  • Client Full Name

  • Client Phone Number

  • Membership Name

  • Membership Status

  • Is Charge Declined

  • Start Date


πŸ”Ÿ MT Membership Deactivated

πŸ”” When This Fires

Triggered when a membership is deactivated (cancelled), whether by:

  • Client

  • Staff

πŸ”Ž Filters

  • Membership Name

🎯 Use Case

  • Cancellation win-back campaigns

  • Exit surveys

  • Churn reporting

πŸ“¦ Data Points Sent to GHL

  • Membership ID

  • Membership Status

  • Membership Name

  • Is Charge Declined

  • Client ID

  • Client Full Name

  • Client Email

  • Client Phone Number

  • Client Location Name


1️⃣1️⃣ MT Membership Suspended

πŸ”” When This Fires

Triggered when a membership is suspended (anything not active or cancelled), including:

  • Frozen memberships

  • Payment failures

πŸ”Ž Filters

  • Membership Name

🎯 Use Case

  • Payment recovery sequences

  • Re-engagement campaigns

  • Temporary hold communication

πŸ“¦ Data Points Sent to GHL

  • Membership ID

  • Membership Name

  • Membership Status

  • Is Charge Declined

  • Client ID

  • Client Full Name

  • Client Email

  • Client Phone Number


1️⃣2️⃣ MT Membership Purchased

πŸ”” When This Fires

Triggered when a membership is purchased by:

  • Client

  • Staff

πŸ”Ž Filters

  • Membership Name

  • Membership Status

🎯 Use Case

  • Track new sales

  • Segment by activation type

  • Trigger pre-activation communication

πŸ“¦ Data Points Sent to GHL

  • Membership ID

  • Membership Name

  • Membership Status

  • Is Charge Declined

  • Purchase Date

  • Start Date

  • Client ID

  • Client Full Name

  • Client Email

  • Client Phone Number

  • Membership Activation Type

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