🔄 What Happens After Connecting SYNX?
After both accounts are connected:
No further configuration is needed inside SYNX
All trigger management and automation building happens inside Go High Level
📦 Want a head start? Download the SYNX Snapshot for Mariana Tek (link provided in the help center).
📌 Available SYNX Triggers in Go High Level
When creating a workflow in GHL, these SYNX-based triggers are available:
Contact Created
Contact Updated
Reservation Created
Reservation Checked In / Checked Out / Canceled / No Showed
Order Completed
Membership Purchased / Activated / Deactivated / Suspended
🛠️ Example: Set Up the “Contact Created” Workflow
Step 1: Create a New Workflow
In Go High Level, go to Automations > Create Workflow
Click Start from Scratch
Add a New Trigger
Choose SYNX > MT Contact Created
(Optional) Filter by Home Location ID if managing multiple locations
Step 2: Create the Contact
Action: Create Contact
Add these fields using SYNX data:
First Name
Last Name
Email
Phone Number
Client ID
Location Name (optional but helpful for multi-location businesses)
✅ Create Contact automatically creates or updates—no need to use “Find Contact” first.
Step 3: Add Tags (Optional)
Add a tag like New Client Account Created to help with segmentation later.
Action: Add Tag
Tag:
New Client Account CreatedSave and Publish the workflow
🧪 Test the Workflow
Go to your Mariana Tek sandbox
Create a test customer (e.g., Abraham Lincoln)
Set the Home Studio Location to one that’s connected to SYNX
After creating the account:
Go to Go High Level > Contacts
Confirm the contact was created and tagged
🔁 Example: Membership Purchased Workflow
Step 1: Use the Correct Trigger
Create a new workflow
Trigger: SYNX > Membership Purchased
Step 2: Add a Dynamic Tag
Action: Add Tag
Use a dynamic tag format:
Tag =
Membership Purchase - {{Membership Name}}
Step 3: Push Membership Data (Optional)
Map additional SYNX fields:
Membership ID
Status (Active, Pending, Declined)
Purchase Date
Start Date
Activation Type
⚠️ Common Setup Issue & Quick Fix
If your workflow doesn’t trigger:
✅ Fix:
Delete the trigger from your workflow
Re-add the correct SYNX trigger (e.g., Membership Purchased)
Save and test again
This often happens when a trigger is added before properly connecting the SYNX account.
🧰 Monitor Data Flow via SYNX
You can always check the SYNX Activity Log to verify:
Which events were received
Their status (Success, Pending, Failed)
Exact data passed through (e.g., client name, membership name)
✅ Summary
With SYNX triggers in Go High Level, you can:
Automate workflows based on real-time actions in Mariana Tek
Dynamically segment users using tags and custom fields
Avoid bottlenecks like over-complicated branches
Build powerful workflows for reservations, memberships, and client engagement
🆘 Need Help?
For issues or questions: