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How SYNX Triggers Work in Go High Level (GHL)

Once you've connected your Go High Level and Mariana Tek accounts to SYNX, you're ready to start building automated workflows.

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Written by SYNX

🔄 What Happens After Connecting SYNX?

After both accounts are connected:

  • No further configuration is needed inside SYNX

  • All trigger management and automation building happens inside Go High Level

📦 Want a head start? Download the SYNX Snapshot for Mariana Tek (link provided in the help center).

📌 Available SYNX Triggers in Go High Level

When creating a workflow in GHL, these SYNX-based triggers are available:

  • Contact Created

  • Contact Updated

  • Reservation Created

  • Reservation Checked In / Checked Out / Canceled / No Showed

  • Order Completed

  • Membership Purchased / Activated / Deactivated / Suspended

🛠️ Example: Set Up the “Contact Created” Workflow

Step 1: Create a New Workflow

  1. In Go High Level, go to Automations > Create Workflow

  2. Click Start from Scratch

  3. Add a New Trigger

    • Choose SYNX > MT Contact Created

    • (Optional) Filter by Home Location ID if managing multiple locations

Step 2: Create the Contact

  1. Action: Create Contact

  2. Add these fields using SYNX data:

    • First Name

    • Last Name

    • Email

    • Phone Number

    • Client ID

    • Location Name (optional but helpful for multi-location businesses)

✅ Create Contact automatically creates or updates—no need to use “Find Contact” first.

Step 3: Add Tags (Optional)

Add a tag like New Client Account Created to help with segmentation later.

  1. Action: Add Tag

  2. Tag: New Client Account Created

  3. Save and Publish the workflow

🧪 Test the Workflow

  1. Go to your Mariana Tek sandbox

  2. Create a test customer (e.g., Abraham Lincoln)

  3. Set the Home Studio Location to one that’s connected to SYNX

  4. After creating the account:

    • Go to Go High Level > Contacts

    • Confirm the contact was created and tagged

🔁 Example: Membership Purchased Workflow

Step 1: Use the Correct Trigger

  1. Create a new workflow

  2. Trigger: SYNX > Membership Purchased

Step 2: Add a Dynamic Tag

  1. Action: Add Tag

  2. Use a dynamic tag format:

    • Tag = Membership Purchase - {{Membership Name}}

Step 3: Push Membership Data (Optional)

Map additional SYNX fields:

  • Membership ID

  • Status (Active, Pending, Declined)

  • Purchase Date

  • Start Date

  • Activation Type

⚠️ Common Setup Issue & Quick Fix

If your workflow doesn’t trigger:

✅ Fix:

  • Delete the trigger from your workflow

  • Re-add the correct SYNX trigger (e.g., Membership Purchased)

  • Save and test again

This often happens when a trigger is added before properly connecting the SYNX account.

🧰 Monitor Data Flow via SYNX

You can always check the SYNX Activity Log to verify:

  • Which events were received

  • Their status (Success, Pending, Failed)

  • Exact data passed through (e.g., client name, membership name)

✅ Summary

With SYNX triggers in Go High Level, you can:

  • Automate workflows based on real-time actions in Mariana Tek

  • Dynamically segment users using tags and custom fields

  • Avoid bottlenecks like over-complicated branches

  • Build powerful workflows for reservations, memberships, and client engagement

🆘 Need Help?

For issues or questions:

📧 [email protected]

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